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When it comes to completing transactions on Virgo Music, confirming your bank transfer is crucial to ensure your order goes through smoothly. Here's how it works:Within 1 day of making your payment, you'll need to upload a receipt or take a screenshot of the transfer. This step is essential for verification purposes. Failure to upload a receipt within this timeframe will result in cancellation of your order.Once you've uploaded your receipt, our team will swing into action. We aim to verify and confirm your receipt within 3 working days from the date of upload. This process ensures that your payment is correctly attributed to your order, reducing any potential delays.To streamline the process further, please ensure you use your username as the payment reference. This helps us match your payment to your account swiftly. If you forget to include your username during payment, no worries! Simply send us a proof of payment along with your payment reference and Virgo Music username to accounts@myvirgo.co.za.By following these simple steps, you can ensure a seamless experience when making bank transfers on Virgo Music. Don't let your order get cancelled – confirm your payment promptly and enjoy uninterrupted access to your favorite tunes.

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